HP Recalls Certain Notebook Batteries
HP has announced a recall of certain laptop batteries due to overheating issues. Batteries manufactured between December 2015 and December 2017 are affected. HP has released a statement concerning this issue saying:
“The quality and safety of all HP products is our top priority. We recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern. We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries. This action pertains to 0.1% of the HP systems sold globally over the past two years. Customers can visit HP’s website to learn if thier batteries should be replaced. Impacted customers will have their batteries replaced free of charge and may continue safely using their device by placing the battery in safety mode and connecting to an external power source.”
Affected models of notebooks include HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations.